Driving Growth Through Operational Excellence
| Metric | Q3 2023 | Q3 2024 | Change | Status |
|---|---|---|---|---|
| On-Time Delivery Rate | 92.4% | 96.1% | ▲ +3.7pp | ✅ Exceeded Target |
| Fleet Utilization | 78.2% | 84.5% | ▲ +6.3pp | ✅ Above Benchmark |
| Cost Per Mile | $2.87 | $2.61 | ▼ -9.1% | ✅ Cost Savings |
| Customer Retention Rate | 87.3% | 91.8% | ▲ +4.5pp | ✅ Improved |
| New Accounts Acquired | 142 | 198 | ▲ +39.4% | ✅ Record High |
| Avg. Delivery Time (Days) | 4.8 | 4.1 | ▼ -14.6% | ✅ Faster |
| Carbon Emissions (tons/mo) | 1,240 | 1,085 | ▼ -12.5% | ✅ Sustainability Goal |