NF

NexusFlow Logistics
Q3 2024 Performance Review

Moving supply chains forward — reliability at scale

Period
July – September 2024
Presented by
Executive Leadership Team
Date
October 15, 2024
Classification
Internal — Confidential

Agenda

What we will cover in today’s session

  1. 01 Q3 performance snapshot & headline KPIs
  2. 02 Revenue trajectory and volume trends
  3. 03 Regional & segment comparison
  4. 04 Operations highlights and network progress
  5. 05 Priorities, risks, and Q4 outlook
  6. 06 Discussion & next steps

Q3 Headline Metrics

Strong top-line growth with improving network efficiency

Revenue
$248M
▲ 12.4% YoY
vs. $220.6M Q3’23
Shipments
1.86M
▲ 9.1% YoY
On-time: 96.8%
Gross Margin
23.2%
▲ 110 bps
Fuel & mix favorable
EBITDA
$31.4M
▲ 15.8% YoY
Margin 12.7%

Customer & Growth

  • Net revenue retention: 108%
  • 12 enterprise logos added
  • NPS improved to 54 (+6 pts)

Network Health

  • Hub utilization: 81% avg
  • Damage rate: 0.18% (−22% YoY)
  • Contracted fleet +8%

People & Safety

  • TRIR: 1.1 (best in 3 yrs)
  • Voluntary attrition: 9.4%
  • Driver seats filled: 97%

Quarterly Revenue — Trailing Five Quarters

Revenue in $ millions · Prior year same quarter shown for comparison

Total company revenue ($M)
198
214
Q3’23
209
229
Q4’23
204
225
Q1’24
215
238
Q2’24
221
248
Q3’24
Prior-year quarter
Current period
+12.4% YoY in Q3

Broad-based growth led by contract logistics and e-commerce parcel volume.

$14M sequential lift

Peak-season ramp began mid-August; DCs in Dallas & Columbus at expansion capacity.

Mix improvement

Higher-margin managed transportation now 34% of revenue (vs. 29% LY).

Performance Comparison — Q3 2024 vs Q3 2023

Revenue, volume, and operating margin by line of business and region

Segment / Region Revenue Q3’24 Revenue Q3’23 YoY Δ Op. Margin Status
Freight Brokerage $92.4M $88.1M +4.9% 11.2% Stable
Contract Logistics $71.6M $58.0M +23.4% 16.8% Strong
Managed Transportation $54.2M $45.5M +19.1% 14.5% Strong
Last-Mile / Parcel $29.8M $29.0M +2.8% 7.1% Watch
North America — East $101.3M $92.4M +9.6% 13.0% On plan
North America — Central / West $98.7M $84.2M +17.2% 12.4% Beat
Cross-Border / International $48.0M $44.0M +9.1% 10.6% Mixed

Note: Operating margin is contribution margin before corporate overhead. Last-Mile margin pressure driven by urban labor costs and densification lag in two new metro markets.

Network & Operational Highlights

Capacity, technology, and service reliability advancements this quarter

Capacity & Facilities

  • Opened Columbus cross-dock (180k sq ft) — on time, under budget
  • Dallas DC Phase 2 automation live; sort capacity +35%
  • Added 3 dedicated carrier partners on West Coast lanes

Technology & Visibility

  • Control-tower 2.0 rolled out to 40 top accounts
  • Predictive ETA accuracy improved to 94.2%
  • API booking volume now 41% of total orders

Service Wins

  • On-time delivery: 96.8% (target 96.0%)
  • Claim cycle time cut from 12 to 8 days
  • Won 3 multi-year 3PL contracts totaling $64M TCV
  • Zero critical safety incidents across owned fleet

Sustainability

  • Intermodal shift saved est. 4,200 tCO₂e
  • EV vans piloted in 2 last-mile zones
  • Customer carbon reports now standard in TMS

Q4 Priorities & Outlook

Focus areas to close the year and set up FY2025

Priority 01

Peak Season Execution

Secure flexible capacity, staff temporary hubs, and protect OTIF above 96% through holiday surge. Contingency lanes pre-booked for top 25 accounts.

Priority 02

Margin Defense

Reprice underperforming last-mile zones; complete procurement reset on linehaul. Target +40 bps contribution margin exit rate by December.

Priority 03

FY25 Pipeline

Advance 8 strategic RFPs in retail & industrial. Finalize board case for Southeast hub investment and TMS module roadmap.

Key Risks to Monitor

  • Spot rate volatility if ocean backlog eases unevenly
  • Labor tightness in two growth metros
  • Customer inventory destocking in retail vertical

Q4 Guidance (Internal)

  • Revenue: $255–265M (peak-weighted)
  • EBITDA margin: 12.5–13.2%
  • Full-year revenue growth: ~11% YoY
NF

Questions & Discussion

Materials and appendix data available via the IR portal. Follow-ups welcome through your leadership partner.

Investor Relations
ir@nexusflow.example
Executive Office
ceo.office@nexusflow.example
Next Update
Q4 FY2024 — January 2025